Book Review- Disney U
In major cooperation’s it has always been very difficult to train the employees while still getting them to do an A+ job. In this book Doug Lipp goes into detail about how Disney has been able to train thousands of employees. All the shows that go on at the Disney resorts and parks seem to run so smoothly. This happens because of how Disney has created these hardworking and loyal employees. Not only do the employees have to be hardworking, but they have to be able to interact with the guests that are their almost every day. The way that Disney trains their employees has changed many times over the years. With all the different aspects that go into being a Disney employee they had to find out a way to get them to excel in every area. When people go to Disney on vacation they are expecting everything to be perfect which Walt Disney has come close to doing. Overall this is a very informative book that gives the reader a look into creating the best employees for their business.