Serve Up, Coach Down: Mastering the Middle and Both Sides of Leadership with Nathan Jamail

Nathan Jamail, press release
Nathan Jamail doesn’t just write about leadership, he has lived it, in a 25-year career spent in sales management and coaching top performing teams. Jamail has worked with hundreds of organizations and thousands of leaders over the years including Cisco, FedEx, State Farm, T-Rowe Price, The Hartford, Comcast, Microsoft, the US Army Reserve, Georgia Pacific, […] Read More

‘Learn and Be Curious’ The Amazon Way with John Rossman

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Former Amazon executive John Rossman is most known for launching and scaling the Amazon Marketplace business, which now accounts for over 50% of all Amazon units sold and shipped.  While at Amazon he also served as Director of Enterprise Services at Amazon.com, where he managed worldwide services to enterprise clients. Rossman is the author of The Amazon […] Read More

Recommended Reads for the New Year

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We are approaching a time of year that for many represents a time of reflection: looking to the past and examining the present in anticipation of the very near future- a new year- filled with opportunities for change and growth. Whether the goal is to expand a business or find more of a work-life balance, […] Read More

Our Recommendations for Late Summer Reads

Beach. Bookcase in the beach. Costa del Sol, Andalusia, Spain.
The season of summer is for many also the season of reading. Some are able to take a long-awaited, well-deserved vacation and will enjoy turning leaves of a book as much as they enjoy reclining on a beach chair while doing so. Those who aren’t able to get away just yet will take advantage of […] Read More

“What Customers Crave” Available for Pre-Order

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What does Innovation and Customer Experience have to do with one another? Everything! In the old days, Innovation was driven by developing new-bright-shiny-objects in the forms of products and technologies. In today’s connected consumer driven economy, none of these technologies matter without a thoughtfully designed Customer Experience. Take UBER for example, they did not choose […] Read More

ON THE BRINK by Andi Simon

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“The book is a must read for businesses looking to differentiate themselves, create value and thrive.” This quote is printed on the front cover of the book and is from Carmen Effron, the founder and CEO of C F Effron Company. The book is supposed to be a fresh lens to take your business to […] Read More

Well Designed Life: 10 Lessons in Brain Science & Design Thinking for a Mindful, Healthy, & Purposeful Life

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Kyra Bobinet, MD For years, my audiences have asked me where they can learn more about behavior change. In this book, I have curated what I have found to be the most helpful, useful concepts from decades of studying neuroscience and design thinking. The primary goal of this book is to empower you as the […] Read More

Raise Your Line: Success Is About a Higher Line Mentality

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Raise Your Line By: Robert Stevenson Raise Your Line is a must read for anyone who wants to succeed in today’s competitive business world. This book is filled with information to help employees, business owners, leaders, and managers who are looking for better ways to move forward and progress towards a more successful future. In […] Read More

The Benefits of Peer-to-Peer Praise at Work

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In The Happiness Advantage, I describe an experience with a leader at a Fortune 100 company who told me, “We don’t need a happiness program; we pay people to be engaged.” This is a surprisingly common refrain from unenlightened leaders, an assumption based upon the belief that pay equals engagement. However, a meta-analysis of the relationship between pay and job […] Read More

ESB Book Review-Magnetic

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Magnetic by Joe Calloway goes into depth on how to create the best experience possible for the customer. Calloway examines real companies and shows through many different views how to set your company apart from the rest. What do you want people to say about your company?  What can you do to get them talking […] Read More

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