Tuesday Tip: Bruce Himelstein on Improving Customer Experience During Healthcare’s Busiest Season

Bruce-Himelstein-Healthcare
It’s cold & flu season, and that means increased visits at your local doctor’s office. But flu shots and sneezing fits don’t always have to be a miserable experience. In fact, many in the healthcare industry look to hospitality and branding expert, Bruce Himelstein, to improve their overall customer experience during their busiest season. Himelstein […] Read More

Wednesday Watch: Bruce Himelstein on Disruption and Customer Experience

Bruce-Himelstein-Bones-Society-of-Florida-Talk
Bruce Himelstein is a globally recognized brand expert, and marketing keynote speaker. With an illustrious decades-long career in hospitality, Himelstein is credited with leading some of the travel/hospitality industry’s most prestigious brands, including Loews Hotels and The Ritz-Carlton. In today’s Wednesday Watch, Bruce applies lessons learned from the hospitality industry to healthcare, speaking to the […] Read More

Tuesday Tip-Trending Topics

Following the Trend Indicator
  We are constantly asked what the trending topics are in the speaking industry.  With the rapid changes going on, every organization is working hard to ensure that they can stay ahead of the competition.  Entire industries are being disrupted. New companies are popping up and competing with organizations who have been in business for […] Read More

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