Wednesday Watch: Louie Gravance

Louie-Gravance-2018-Sizzle-Reel
We are so proud to release Disney keynote speaker Louie Gravance’s new 2018 sizzle reel. Louie is a customer service and customer experience expert, and uses his imaginative storytelling and HUGE personality to deliver engaging keynotes to audiences everywhere! Through his company Louie Gravance Creative Content, with offices in Orlando, Florida and Maui, Hawaii, Gravance continues to […] Read More

What Happened to Backstage?

Theater stage with wooden floor and red curtains. Vector.
The following article was excerpted from Science of Story, where customer service speaker Louie Gravance is a frequent contributor. Louie is a humorous speaker, writer, former Disney Institute professor and customer experience expert, often referred to as “the guy that can make the ‘Disney thing’ work outside of Disney.” A premier example is initiative Gravance […] Read More

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