The Robots Are Coming! Don’t Be Afraid

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These days robotics is increasingly a part of our lives: from assisted-living robots in Japan to automation in construction and manufacturing to new ways to perceive animatronic creations as companions. Some of this technology is driven by advancements in artificial intelligence and more realistic design. And largely the goals are to aid in human production, […] Read More

We Must Serve the Avatar!

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Those of us who dedicate our efforts to the customer experience can no longer ignore the virtual elephant in the room.  Our customer’s avatars have come to expect the same level of service as their “real” counterparts. It’s been my good fortune to be a member of the same chain of health clubs for over […] Read More

Summer Movie Review with Louie Gravance

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Louie Gravance is literally changing the consciousness of business in America through his speaking and consulting skills. During his twelve-year tenure at The Walt Disney Company in Orlando, Florida, Louie designed, developed, and delivered countless presentations beginning with the training and orientation program “Traditions” at The Disney University. and then for visiting corporate clients through […] Read More

Wednesday Watch: Ronan Tynan

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Irish Tenor and ESB exclusive Ronan Tynan has received a lot of press lately for his singing engagements, but he’s also an  inspirational speaker! Faced with numerous challenges throughout his well documented life, Ronan has persevered with enormous passion and determination. He attributes his success to his faith and the knowledge that the Man Above […] Read More

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