Holiday Movie Review with Louie Gravance

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It’s almost Thanksgiving, which means, food, fun, family time and NEW movies! Thanksgiving and Christmas often mean big box office hits, and there’s no better person to tell us the winners and losers of this season than Louie Gravance. Of course, not only is Louie our go-to movie expert, he’s also a leading keynote speaker […] Read More

Tuesday Tip: Louie Gravance – It’s Time to Ditch the Power Point

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Customer Service speaker and former Disney Institute professor Louie Gravance has a message for his fellow keynote speakers: “It’s time to ditch the Power Point!” Louie Gravance is literally changing the consciousness of business in America through his speaking and consulting skills. Gravance is a humorous speaker, writer and customer experience expert, often referred to […] Read More

We Must Serve the Avatar!

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Those of us who dedicate our efforts to the customer experience can no longer ignore the virtual elephant in the room.  Our customer’s avatars have come to expect the same level of service as their “real” counterparts. It’s been my good fortune to be a member of the same chain of health clubs for over […] Read More

Summer Movie Review with Louie Gravance

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Louie Gravance is literally changing the consciousness of business in America through his speaking and consulting skills. During his twelve-year tenure at The Walt Disney Company in Orlando, Florida, Louie designed, developed, and delivered countless presentations beginning with the training and orientation program “Traditions” at The Disney University. and then for visiting corporate clients through […] Read More

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