Tuesday Tip: Bruce Himelstein on Improving Customer Experience During Healthcare’s Busiest Season

Bruce-Himelstein-Healthcare
It’s cold & flu season, and that means increased visits at your local doctor’s office. But flu shots and sneezing fits don’t always have to be a miserable experience. In fact, many in the healthcare industry look to hospitality and branding expert, Bruce Himelstein, to improve their overall customer experience during their busiest season. Himelstein […] Read More

Wednesday Watch: Bruce Himelstein on Disruption and Customer Experience

Bruce-Himelstein-Bones-Society-of-Florida-Talk
Bruce Himelstein is a globally recognized brand expert, and marketing keynote speaker. With an illustrious decades-long career in hospitality, Himelstein is credited with leading some of the travel/hospitality industry’s most prestigious brands, including Loews Hotels and The Ritz-Carlton. In today’s Wednesday Watch, Bruce applies lessons learned from the hospitality industry to healthcare, speaking to the […] Read More

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