Tuesday Tip: Louie Gravance – It’s Time to Ditch the Power Point

Tuesday-Tip-Louie-Gravance-Its-Time-to-Ditch-the-PowerPoint
Customer Service speaker and former Disney Institute professor Louie Gravance has a message for his fellow keynote speakers: “It’s time to ditch the Power Point!” Louie Gravance is literally changing the consciousness of business in America through his speaking and consulting skills. Gravance is a humorous speaker, writer and customer experience expert, often referred to […] Read More

Wednesday Watch: Lisa Ford, Customer Service Speaker

Lisa-Ford-Service-is-Adding-People-to-the-Product
Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues and change. Lisa is best known for her work in the areas of customer service. Lisa designs content personalized to the audience […] Read More

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